Posted by2 years ago
Steam and Uplay say launching game then I get the Far Cry 4 logo with the black background. Then the logo closes and my game doesn't open. Ive tried the following: -Compatibility modes.Running steam, uplay, and FC4 as administrators in different orders.Verifying game files.Disabling non windows services and startup items.Reinstalling uplay. 2) Delete: HKEYLOCALMACHINE SOFTWARE Wow6432Node Ubisoft Launcher After following these steps I was able to install Uplay, by running the Uplay launcher before I attempted to start the game again through steam. I also went ahead and copied over the CD key that steam gave me into the Activation screen for Uplay.
Archived
Well, Ubisoft left me over half an year without my games because of a bug that let me login on the web but not on the Uplay client, yesterday they send me this and it worked. So I decided to publish this useful information just in case someone ever has the same problem:
Please try uninstalling and reinstalling the Uplay PC Client to see if that resolves the issue that you are encountering.
Some of these steps may be tricky. If you would like us to walk you through the process, Live Chat is available to further assist you at https://support.ubi.com
!!BEFORE YOU BEGIN!!
Please backup all of your Uplay saves. These saves should be located at the following location:
C:Program Files (x86)UbisoftUbisoft Game Launchersavegames
Make a copy of all folders located within the User ID folder and store them in a safe location. After reinstalling Uplay, return these folders to the same location and your savegames should be restored.
- First, you will need to uninstall the 'Ubisoft Game Launcher' software from the 'Add/Remove Programs' (Windows XP) / 'Programs and Features' (Windows Vista, 7, and 8) icon in your computer's control panel.
It's possible that the 'Ubisoft Game Launcher' software will not be listed if you have already uninstalled it or the game. If so, you can skip this step.
Next, you will need to uninstall the 'Uplay' software from the 'Add/Remove Programs' (Windows XP) / 'Programs and Features' (Windows Vista, 7 and 8) icon in your computer's control panel.
It's possible that the 'Uplay' software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step.
2. After uninstalling the software, you will need to manually delete any leftover files in the following directory:
C:Program FilesUbisoftUbisoft Game Launcher (32-bit versions of Windows) C:Program Files (x86)UbisoftUbisoft Game Launcher (64-bit versions of Windows)
Please do not skip this step as it is very important. If this folder does not exist, please go to the next step.
3) I also suggest you check for these registry keys.
- From Windows, click Start -> Run (XP), Start Search (Vista), or Search Programs and Files (Win 7). Alternately, press the Windows key and the 'R' key at the same time.
- In the Open box, type 'regedit' (without the quotes) and click OK.
!!BEFORE YOU BEGIN!! Follow these instructions carefully. Damage to the registry can stop a PC from functioning.
Create a backup of your registry in case there are problems. To do this:
- Click 'File'.
- Choose 'Export'.
- Select an easy location to find the file, such as your computer's Desktop.
- Name the file.
- Save the file. If it is later necessary to revert to the backup copy of your Registry, you will:
- Click 'File'.
- Choose 'Import'.
- Select the file you exported in the previous steps.
Now you can continue searching for the registry keys:
- Search the folder destinations for these registry keys. If found, please delete them.
Registry keys for Uplay and Ubisoft Game Launcher:
Win Vista/7 32bit HKEY_LOCAL_MACHINESOFTWAREUbisoftLauncher HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{888F1505-C2B3-4FDE-835D-36353EBD4754} HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallUplay
Win Vista/7 64bit HKEY_LOCAL_MACHINESOFTWAREWow6432NodeUbisoftLauncher HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall{888F1505-C2B3-4FDE-835D-36353EBD4754} HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstallUplay
4. Once you have fully uninstalled Uplay/Game Launcher, you can reinstall the Uplay PC Client software from: http://static3.cdn.ubi.com/orbit/launcher_installer/UplayInstaller.exe or https://club.ubi.com
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